We are the only service offering benchmarking against over 120 Build-to-Rent (BTR) schemes and over 400 leasing staff members. Our extensive data pool gives you a unique comparison point, helping you understand how your performance measures up against the industry standard.

Our mystery shopping service is tailored to various sectors, including Later Living, Student Housing, and BTR. This flexibility ensures that no matter your market, we can evaluate and optimise your lead-to-lease process with precision.

We use a tried and tested set of 80 questions to evaluate performance, combined with your own custom queries. This ensures our evaluations are both rigorous and relevant to your specific needs, providing deep insights into key areas of the leasing journey.

Retained clients benefit from our dashboard system, featuring advanced data analysis. Beyond just raw data, we offer regular reporting and detailed feedback from our team of experts to ensure you fully understand the results and can take action. You won’t need to make sense of the data on your own — we guide you through every step.

We offer additional training and ongoing support to help you implement improvements. You'll also have the opportunity to be featured in our annual benchmark report, with the chance to win an award for exceptional performance. Plus, our pre-leasing and lease-up programmes are designed to give you a head start in optimising conversions.