The level of transactional activity for stabilised assets continues to be strong in the UK BTR market, and with more coming to market, investors are increasingly focusing on how to differentiate between assets that are genuinely strong performers and those that simply look good at first glance.

The Renters’ Rights Act introduces a materially different regulatory environment for renting in England, bringing a wide range of implications for how homes are managed, decisions are documented and conversations with residents are held.

SAY has expanded its national presence with a new regional office in Manchester. This is a key milestone in our growth and a further step in supporting clients across the UK with specialist operational advice.

SAY are excited to announce the appointment of Caspar Courage as Managing Director as part of a series of promotions designed to strengthen the team, recognise talent and drive continued success.

Mobilisation is more than handover—it’s the foundation for long-term success. Done well, it means early engagement, clear deliverables, shared vision, and momentum that never stalls. The result? Confident owners and a seamless experience for residents from day one.

The UK government is moving to ban leasehold flats and make commonhold the standard tenure. Under commonhold, homeowners own their property outright and share responsibility for communal areas through a democratic association—removing landlords and expiring leases. Louise dives into the discussion and gives us her insight.

A property management health check is an independent review of how your block, estate, or community is run. Covering compliance, service charges, health & safety, and resident engagement, it highlights risks, improves transparency, and provides a clear action plan. The result? Stronger trust, better managing agent accountability, and higher standards in property management.

hereSAY has joined forces with Love to Rent to bring Lead-to-Lease mystery shopping reviews to renters at the viewing stage. This partnership offers honest, independent feedback and recognises standout schemes with hereSAY’s Gold Standard — giving renters more transparency and operators a competitive edge.

Gareth Bridgman writes about his time on sabbatical and how reflection, recharging and resetting is an overlooked necessity.

Coliving is evolving - but what does it really mean today? At a recent SAY roundtable, industry experts debated the future of coliving, from planning challenges to rising renter expectations. Backed by data from the hereSAY Lead-to-Lease: Coliving Benchmark Report, this article explores how the sector is shifting and why a clearer definition is key to its growth.

The resident experience is emerging as the true value driver in residential asset management. At our recent roundtable, industry leaders explored how transparency, trust, and responsiveness are reshaping expectations. It's time to shift from a B2B mindset to one that puts residents at the heart of every decision.

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The SAY team returned from UKREiiF 2025 with fresh ideas and meaningful reflections. From navigating the Building Safety Act to embracing authentic leadership and sustainable regeneration, key themes stood out across panels and informal conversations alike. In our latest article, we share the five insights we’re taking forward and why the conversation shouldn’t end here.

Biodiversity Net Gain (BNG) became mandatory for major developments in England in 2024, marking a major shift in urban planning and sustainability. Daniel explores what BNG means, why it matters, and how developers can move beyond compliance to create spaces that enhance biodiversity, support community wellbeing, and boost long-term value.

What really matters to residents when it comes to rising living costs in retirement? Consultant Coral Harvey shares the surprising insights we uncovered by going straight to the residents themselves. From service charges to support services, here’s what we learned from real conversations that are shaping the future of later living.

In a challenging development market, improving the performance of operational assets has never been more important. Caspar Courage, Director of Rental and Later Living at SAY, shares why better asset management is key to controlling costs, ensuring compliance, and driving efficiency across Build-to-Rent portfolios.

Rising service charges and increasing operational costs are putting pressure on property owners and investors. SAY’s Residential Asset Management service provides expert oversight to ensure financial control, compliance, and operational efficiency. By refining management processes and enhancing transparency, we help clients protect their assets and improve long-term performance.

What sets a top-performing leasing consultant apart? Jemma Adens, winner of the hereSAY Award for Best Build to Rent Team Member: Lead to Lease Journey, shares her approach to creating standout resident experiences, the challenges she faces, and how data-driven insights help refine the leasing process.

We headed to Cannes for MIPIM 2025, for a week of valuable discussions on Housing for All, building safety, and the impact of AI on real estate. Despite the grey weather, optimism was high and there was no lack of interesting conversation. But what did we learn from MIPIM this year?

With service charges rising and operational costs increasing, SAY’s new Residential Asset Management Service provides expert oversight to optimise financial performance and efficiency. Led by Caspar Courage, Director of Rental Living, and Richard Lewis, Director of Mixed-Use, the service helps landlords, developers, and investors navigate market challenges and protect returns.

International Women’s Day is a time to celebrate the strength and achievements of women, especially in industries like real estate where progress continues to be made. At SAY Property, we’re proud to support women who are breaking barriers and driving meaningful change in the industry.