NEWS & INSIGHTS
Our SAY
This marks our first deep dive into the coliving market, assessing the customer journey from first enquiry to signed lease across a selection of leading schemes. Our expert mystery shoppers carried out viewings at nine coliving schemes across the UK.
The Lead-to-Lease Mystery Shopping Benchmark Report is now available for Coliving.
We’ve teamed up with Yardi to produce a new whitepaper exploring how AI is already influencing the rental living sector - with insight supported by the Association for Rental Living. We spoke to almost 100 industry professionals to gain real insight, and the results are in.
How is AI actually being used in Rental Living? Our new Whitepaper is out now.
Love to Rent partners with hereSAY to introduce impartial ‘Lead to Lease’ feedback and Gold Standard.
hereSAY has joined forces with Love to Rent to bring Lead-to-Lease mystery shopping reviews to renters at the viewing stage. This partnership offers honest, independent feedback and recognises standout schemes with hereSAY’s Gold Standard — giving renters more transparency and operators a competitive edge.
Jemma Adens on Winning hereSAY’s Team Member of the Year
What sets a top-performing leasing consultant apart? Jemma Adens, winner of the hereSAY Award for Best Build to Rent Team Member: Lead to Lease Journey, shares her approach to creating standout resident experiences, the challenges she faces, and how data-driven insights help refine the leasing process.
