NEWS & INSIGHTS
Our SAY
This marks our first deep dive into the coliving market, assessing the customer journey from first enquiry to signed lease across a selection of leading schemes. Our expert mystery shoppers carried out viewings at nine coliving schemes across the UK.
The Lead-to-Lease Mystery Shopping Benchmark Report is now available for Coliving.
We’ve teamed up with Yardi to produce a new whitepaper exploring how AI is already influencing the rental living sector - with insight supported by the Association for Rental Living. We spoke to almost 100 industry professionals to gain real insight, and the results are in.
How is AI actually being used in Rental Living? Our new Whitepaper is out now.
Seeing Behind the Numbers: Why Operational Clarity Matters When Buying Stabilised BTR Assets
The level of transactional activity for stabilised assets continues to be strong in the UK BTR market, and with more coming to market, investors are increasingly focusing on how to differentiate between assets that are genuinely strong performers and those that simply look good at first glance.
Renter’s Rights Act: why relationship quality is now a core operating risk for rental living operators
The Renters’ Rights Act introduces a materially different regulatory environment for renting in England, bringing a wide range of implications for how homes are managed, decisions are documented and conversations with residents are held.
What Does a Seamless Mobilisation Look Like?
Mobilisation is more than handover—it’s the foundation for long-term success. Done well, it means early engagement, clear deliverables, shared vision, and momentum that never stalls. The result? Confident owners and a seamless experience for residents from day one.
What’s Next for Coliving?
Coliving is evolving - but what does it really mean today? At a recent SAY roundtable, industry experts debated the future of coliving, from planning challenges to rising renter expectations. Backed by data from the hereSAY Lead-to-Lease: Coliving Benchmark Report, this article explores how the sector is shifting and why a clearer definition is key to its growth.
Could the resident experience be the real asset?
The resident experience is emerging as the true value driver in residential asset management. At our recent roundtable, industry leaders explored how transparency, trust, and responsiveness are reshaping expectations. It's time to shift from a B2B mindset to one that puts residents at the heart of every decision.
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Our 5 Key Takeaways from UKREiiF
The SAY team returned from UKREiiF 2025 with fresh ideas and meaningful reflections. From navigating the Building Safety Act to embracing authentic leadership and sustainable regeneration, key themes stood out across panels and informal conversations alike. In our latest article, we share the five insights we’re taking forward and why the conversation shouldn’t end here.
Why Biodiversity Net Gain Is More Than Just a Legal Requirement
Biodiversity Net Gain (BNG) became mandatory for major developments in England in 2024, marking a major shift in urban planning and sustainability. Daniel explores what BNG means, why it matters, and how developers can move beyond compliance to create spaces that enhance biodiversity, support community wellbeing, and boost long-term value.
What we’ve learnt about the pressure of rising costs, from speaking to 500 later living residents
What really matters to residents when it comes to rising living costs in retirement? Consultant Coral Harvey shares the surprising insights we uncovered by going straight to the residents themselves. From service charges to support services, here’s what we learned from real conversations that are shaping the future of later living.
How Smarter Asset Management Drives Cost Control, Compliance, and Efficiency
In a challenging development market, improving the performance of operational assets has never been more important. Caspar Courage, Director of Rental and Later Living at SAY, shares why better asset management is key to controlling costs, ensuring compliance, and driving efficiency across Build-to-Rent portfolios.
How Rising Service Charges Are Impacting Residential Asset Management – and What Owners and Investors Can Do About It
Rising service charges and increasing operational costs are putting pressure on property owners and investors. SAY’s Residential Asset Management service provides expert oversight to ensure financial control, compliance, and operational efficiency. By refining management processes and enhancing transparency, we help clients protect their assets and improve long-term performance.
Connections and Conversations at MIPIM
We headed to Cannes for MIPIM 2025, for a week of valuable discussions on Housing for All, building safety, and the impact of AI on real estate. Despite the grey weather, optimism was high and there was no lack of interesting conversation. But what did we learn from MIPIM this year?
Reflections for International Women’s Day
International Women’s Day is a time to celebrate the strength and achievements of women, especially in industries like real estate where progress continues to be made. At SAY Property, we’re proud to support women who are breaking barriers and driving meaningful change in the industry.

