NEWS & INSIGHTS
Our SAY
New Vic, Homes by PIC and Pall Mall Press win the hereSAY Lead to Lease Awards 2026
The winners were chosen from mystery shops at 137 Build to Rent schemes across the UK and Ireland, and none of them knew they were being judged.
Why resident surveys are no longer optional for BTR
Minimum tenancy lengths are gone, and with them, guaranteed retention. Discover how purpose built resident surveys help BTR operators understand what residents actually think, and turn that insight into stronger retention, sharper capex decisions, and evidence investors trust.
What we have learnt from mystery shopping 110+ PBSA schemes
Drawing on over 500 mystery shops across 110+ PBSA schemes, this insight explores why leasing performance varies despite strong fundamentals.
Why Searching for a Rental Home Is Just Like Modern Dating
Finding the right flat is a lot like dating—it’s all about first impressions, chemistry, and gut feeling. From scrolling through listings to the final follow-up, a smooth, engaging experience can make all the difference in turning an enquiry into a long-term commitment.
